The Loyalty Talks programme provides loyalty professionals and curious retail leaders the opportunity to explore the future of customer loyalty in the wild with industry leaders and peers, over a delicious lunch and drinks.

The consultancy and agency echo chamber is currently advising brands to launch loyalty schemes, retail media platforms and explore Gen AI solutions. The reality is that these are all lucrative and fun projects for agencies, but they are not always the right thing for the brand.

Join us to discuss this fascinating, very relevant topic over lunch followed by an immersive retail safari to explore how a variety of brands are developing their loyalty proposition in physical retail locations.